Shipping & Returns
Updated Nov. 2025
Shipping Policy
Orders for products marked In Stock will ship within 2 business days of order receipt.
Shipping times may vary depending on product size, destination, and carrier. Estimated delivery dates are not guaranteed and may be affected by factors outside our control.
Once an order has shipped, tracking information will be provided when available.
Returns
We accept returns for eligible items under the following conditions:
Items must be unused, uninstalled, and in original condition
Return requests must be made within 90 days of the order being received
Customers are responsible for return shipping costs to our facility
Returned items are subject to inspection upon receipt. Products that show signs of use, installation, or damage may not be eligible for a refund.
Damaged Items
If your item arrives damaged, please notify SoModern Lighting within 90 days of receipt.
Damaged items reported within this timeframe will be replaced at no cost to the buyer, subject to verification. Supporting photos and documentation may be required.
How to Request a Return or Replacement
To initiate a return or report a damaged item, please contact us with:
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Order number
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Description of the issue
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Photos of the product and packaging (if applicable)
Email: info@somodernlighting.com